Who Regulates Automobile/Car Rental Companies in Oregon?

Depending on your specific question, you will need to look at different parts of the Oregon Revised Statutes (ORS) or contact state regulatory or consumer agencies. Here are a few places to start your research (in no particular order):

1) Do a quick search for Oregon consumer law and car rentals. For example, Laura Gunderson at the Oregonian “Complaint Desk” and Brent Hunsberger at the Oregonian’s “It’s Only Money” column cover a lot of useful Oregon consumer-protection ground; they are worth reading. They are also the first to say whoops if they make a mistake or overlook something, so don’t stop there with your research. (These columns move around the Oregonian website, so you may need to use a search engine to find them.)

2) Oregon Department of Justice (ODOJ) Consumer Hotline

3) Oregon Department of Consumer and Business Services

4) Search for car or automobile rental statutes in the Oregon Revised Statutes (ORS)

5) Consider Oregon Small Claims Court (but you should investigate other options first). (There is now a book on Oregon Small Claims Court – yay!)

6) You may want to speak to an attorney: the Oregon State Bar Information and Referral Service has a toll free number to call to get names of attorneys in your area:  503-684-3763 or 1-800-452-7636