How did we answer that? Identity Theft and Freezing Credit
We had a librarian reach out to us for guidance in helping their patron with a question. Their patron asked for assistance with freezing credit and the librarian was unsure where to direct them.
As we were working with the librarian and not the patron directly, we were unable to ask follow-up questions. However, from what the librarian sent us, there were two questions/directions for information and resources that we wanted to share. The first being how to find information about if there had been a breach/identity theft and the second being information on freezing credit.