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How did we answer that?

Sometimes someone comes in and what they want is outside of the scope of what we offer, or we have a very limited ability to help. So, what do we do when that happens?

I had a patron come in a couple of weeks ago wanting to know if the person named in a case was the same person he knew. He had found an appeal online where the name matched someone he knew. The appeals court was in a small Midwest area not highly populated and the name in the case was not common to the area and he was wondering if there was a way to confirm an identity match. He had all of the vital statistics of the individual including an address.

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A patron came in wondering if bankruptcy was right for them. Obviously we can’t answer that question, but we offered to show them resources that explain bankruptcy, and how to find bankruptcy attorneys.

The first thing we made sure they understood is that bankruptcy is governed by federal law and is handled by federal bankruptcy courts. In Oregon that would be the U.S. Bankruptcy Court, District of Oregon. They have some helpful information on their website, including rules, forms, and general information.

We showed them books in the Washington County Law Library that discuss bankruptcy, including a practice guide by the Oregon State Bar and a Rutter Group practice guide. We also pointed out our Nolo self-help books that discuss bankruptcy – these can also be found through your local public library or the State Law Library’s online access to Nolo.

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How Did We Answer That?

We had a patron whose mother died in Kentucky. This was during the pandemic so travel from Oregon to Kentucky was not very practical. His sister still lived in the area, so he contacted us asking for ideas on how to help his sister with the estate. He wanted to do some research on finding a lawyer, being an executor of the will, and if there was anything he could do to help remotely.

Even though he was interested in Kentucky procedures, there were still some things we could point him to here in our library that he could read and let his sister know about. There are many NOLO books (which both law libraries and public libraries usually carry) dealing with wills and estate planning. Since NOLO books are not state specific these were a good primer for the patron and his sister. In Oregon we have access to NOLO books online thanks to the State of Oregon Law Library. A public library may have information about a similar problem in another state.

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How did we answer that? #NeighborLaw #FenceReplacement

We had a patron come in asking if a neighbor could compel the other neighbor to pay for half a fence. According to our patron, there was an old fence on the property line but it wasn’t in bad condition and didn’t need replacing. However, the neighbor replaced the fence without talking to our patron and now wants our patron to pay for half of the cost. Our patron was wondering what their rights were and if they would have to pay.

So, how did we help? Most of the situation our patron was describing was around the subject of neighbor law. We started our patron on the Nolo book called Neighbor Law: Fences, Trees, Boundaries & Noise. Nolo Press titles are excellent resources because they present legal information with easy to read and understand language. While they are not Oregon specific, they provide a good foundation for further research if needed. They also explain legal language and terms so that when using more technical resources, it makes those more understandable. Nolo titles are available in many law libraries and public libraries as well as through the State of Oregon Law Library as ebooks.

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