The National Consumer Law Center (NCLC) has a webpage with “Brochures for Older Consumers.” It’s an excellent list of resources.
There is one brochure called INTERNET RESOURCES: Helpful Consumer and Elder Law Web Sites that is particular useful, especially for librarians seeking to find that One Resource that might help the distraught person standing at the reference desk who has a unique problem not otherwise covered by the usual list of referrals and resources.