If you haven’t seen these 2 articles in your news feeds then you’re not doing your consumer law education reading:
New York Times articles, by Jessica Silver-Greenberg and Michael Corkery, November 2015:
Beware the Fine Print, Part I: Arbitration Everywhere, Stacking the Deck of Justice
Fee Arbitration and Fee Mediation Program:
“The Oregon State Bar’s Fee Arbitration Program is program for resolving fee disputes between an Oregon attorney and a client, between Oregon clients with out-of-state attorneys, or between Oregon attorneys. All parties must voluntarily agree to participate.“
Oregon Legal Research Blog