Jim Calloway’s blog post: GPSOLO: Law Practice 2020 has lots of tips including this one from GP Solo, vol. 31 No. 3, by David Hiersekorn:
…. Using LegalZoom as an example, a consumer goes to the website and sees testimonials from smiling customers. Then they go through the online questionnaire, never encountering a question that they can’t answer. And soon they find that they are just a credit card number away from having the document they went looking for.